Here to Help with Your Western Denim Needs
Whether you’re tracking an order, need sizing advice, or have questions about our heritage denim collection, we’re ready to assist. Reach out — we typically respond within one business day.
How Can We Help?
Order Support
Questions about your order status, shipping timeline, or returns? We’ll get you sorted out quickly.
Product Questions
Need fit advice, sizing guidance, or details about our bootcut and vintage styles? We know every pair.
General Inquiries
Wholesale interest, collaboration ideas, or something else? We’re listening.
Send Us a Message
Fill out the form below and we’ll get back to you as soon as possible. The more details you provide, the faster we can help.
Before You Contact Us
These answers might get you sorted faster — but if you still need help, we’re here.
All orders ship directly through Amazon. If you ordered via Amazon, you can track your order status in your Amazon account under “Returns & Orders.” If you have questions about shipping delays or delivery issues, Amazon’s customer service team has the fastest access to your tracking information.
Returns are handled through Amazon’s standard return process. Most items can be returned within 30 days of delivery. To start a return, visit your Amazon account and select the order you’d like to return. Amazon will provide a prepaid return label and refund your payment method once the item is received.
Our sizing follows standard US jean sizing, but we recommend checking the size chart on each product page — especially for our vintage-fit styles, which tend to run slightly higher in the waist for that authentic ’90s fit. If you’re between sizes or unsure, feel free to reach out and we’ll help you decide based on your fit preference.
Yes — we work with retailers and stockists interested in carrying our western denim collection. Send us an email at hello@rocky-mountainjeans.com with details about your store or business, and we’ll get back to you with wholesale terms and availability.
We’re always listening to what our customers are looking for. If there’s a specific cut, wash, or vintage style you’d like to see, let us know — we can’t promise it’ll show up immediately, but customer requests absolutely shape what we bring back into the collection.
Wash inside out in cold water and hang dry or tumble dry on low to preserve color and shape. Avoid harsh detergents or bleach. For our vintage styles with distressed finishes, less frequent washing helps maintain the worn-in look. A good rule: wash only when needed, not after every wear.
Prefer to Shop Directly?
Browse our full collection on Amazon — every style, every size, with fast Prime shipping and easy returns.
Shop Rocky Mountain Jeans on Amazon